Due to weather conditions, COAERS operations will be impacted. Please note the following changes: 

• Office Closure Status: The COAERS office will be closed to all in-person appointments and walk-in appointments on January 21.
• Member Services: Member Services staff are available and working remotely to assist via telephone appointments, virtual appointments, and email. 
• Digital Resources: Members can access benefits information and retirement planning resources on the COAERS website. COAERS online services are accessible 24/7 via the MemberDirect portal at www.coaers.org.
• Contact Us: For all questions and inquiries, please email member.services@coaers.org or call (512) 458-2551. Please be advised that response times may be delayed as a result of weather conditions and power availability.

Please stay safe and monitor the COAERS website for official announcements and further updates. Thank you for your patience and understanding.